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TunnelBear Review – TunnelBear VPN Features and Benefits

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TunnelBear is a VPN solution from TunnelBear Inc. which is a Canada based company. The service which made its debut in the year 2011 is well known for its sleek and user friendly VPN software. In this article, we will discuss the features and benefits offered by the service.

TunnelBear Features:

1) Protocols Supported – OpenVPN for PCs and Android; IPSec for iOS.

2) Encryption Strength – Minimum 128 bit AES encryption available to all customers.

3) Speed & Bandwidth Restrictions – No speed or bandwidth restrictions for paid users.

4) VPN Servers – TunnelBear has VPN servers in 8 different countries including United States, Australia, United Kingdom, Netherlands, Germany, France, Japan and Canada.

5) Server Switching Policy – Unrestricted access to all servers and unlimited number of server switches available to all customers. (Access to Australian server is restricted only to paid customers).

6) Device/OS Compatibility – Compatible with Windows, Linux, Mac, iPads, iPhones and Android devices. One TunnelBear account (except for mobile only accounts) can be used from one computer and two mobile devices at the same time.

7) VPN Software – Stylish and extremely user friendly software available for Windows, Mac, iOS and Android. The client makes it easy to connect/disconnect with just one click, switch servers, diagnose connection problems, connect to the closest server, run and auto-connect at startup, update the software and create new accounts right from within the interface. The software even includes an Intellibear feature that makes it possible to route only specific websites through the VPN while using your normal IP address for all the other sites. However, the tool does not include a traffic kill switch or application binding feature so your real IP address could be revealed when the service goes down unexpectedly.

Customers who wish to use the service on a Linux based computer would need to install the service manually. Manual setup is not currently supported for Windows, Mac, Android and iOS.

8) Logging Policy – The company just logs bandwidth consumption and the number of times a particular customer connects to the service. The company does not record or collect personally identifiable information (such as IP addresses) or spy on customers’ online activities. For customers who use the adblocking feature, the company stores the domain from where the tracker was blocked.

9) Subscription price – Giant TunnelBear plan available for $4.99 per month while Grizzly TunnelBear plan costs $49.99 per year. Mobile only VPN plans are available from $2.99 per month, $7.99 for 3 months and $29.99 for one year. It is worthwhile to note that mobile only plans can be used on one device at a time.

10) Free Trial/Money Back Policy – A never ending free account with 500 MB/month bandwidth limit is available to everyone. It is also possible to get an additional 1 GB of bandwidth every month just by tweeting about TunnelBear’s service. The company does not have a refund policy in place so it is advisable to test the free service before subscribing to a paid account.

11) Customer Support – Customer support is available through email. Since the company has published step-by-step troubleshooting instructions for many VPN errors, it is also possible to resolve common connection issues on your own.

TunnelBear Benefits:

1) Bypass Geographical/IP Blocks – TunnelBear enables you to unblock On-Demand streaming services like BBC iPlayer, Rara, MTV, Deezer, Netflix, iTV PLayer, ABC iView, Eurosport, Lovefilm, The Comedy Network, Vevo, USA Network, Global TV, Pandora, Spotify, RTVNH, Spacecast, HBO Go, CWTV, TV Tokyo, Amazon Prime, Bravo, ProSieben, Sport1, Star TV, Xfinity, NHL, CBS, Demand 5, Arte, Sat.1, Film1, MLB, STV, Hulu, UK TV, Much Music, City TV, Canal+, Vudu, Sky Go, WDR, Das Erste, CTV, TNT, TV Japan, Pluzz, TSN, D8, W9, TMC, D17, TV Asahi, Vox, AT5, TV Lab, FOX, NBC, 4OD, RTL and CBC from all over the world.

2) Bypass Censorship – The service provides a strong anti-censorship solution that can be used to circumvent the firewalls and censorship deployed by governments, ISPs and corporations. If you are an expat, tourist, corporate employee or student who wishes to unlock Facebook, Twitter, Skype, Gmail and YouTube from a foreign location, school or workplace then TunnelBear would be a good choice for you. However, the service doesn’t work flawlessly from China which is indeed a big downside.

3) Data Security – TunnelBear uses strong encryption to protect your personal data from misuse and theft. Once you enable the service, your credit card numbers, passwords, social accounts and ecommerce activities remain totally secure even if you are connected to an open network.

4) Protection of Wi-Fi Sessions – The service even includes a cutting edge Wi-Fi protection feature that secures your wireless web sessions at malls, airports, parks, coffee shops and hotels. The secure tunneling and encryption used by the service ensures that you can carry on your day-to-day online activities without bothering about hackers and criminals who might be using the same network.

5) Secure All Applications – TunnelBear can not only protect browsing sessions, it can also protect inbound and outbound connections made by VOIP programs, email clients, Instant Messengers and FTP programs with just one click.

Final Verdict – Overall, TunnelBear delivers on most of its promises. The service is not only affordable but it also provides one of the most user friendly VPN clients currently available in the market. So if you are looking for a fast, secure and easy to use VPN solution then subscribing to TunnelBear would definitely make sense.


April 15, 2014
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